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Accessibility Statement

Right Place Advisors is committed to making our website and digital experiences accessible to everyone, including people with disabilities. We believe that access to information about care, housing, and support is a fundamental right, and we strive to ensure that our online services can be used by as many people as possible.

Our accessibility standards

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

To support this goal, we work to ensure that, where feasible:

  • Pages use clear headings, labels, and structure so content is easier to navigate and understand.

  • Most content can be accessed and used via keyboard only, without requiring a mouse.

  • Text has sufficient color contrast and can be resized using browser settings.

  • Images that convey information include alternative text so screen reader users can access that information.

  • Forms are labeled clearly, provide instructions, and show understandable error messages.

  • Video or audio content we publish includes captions and/or transcripts where practical.

Ongoing efforts

Accessibility is an ongoing effort. We periodically review our website and digital content to identify and address accessibility issues, including:

  • Conducting internal reviews and, where appropriate, external audits.

  • Improving templates, forms, and new content so they are created with accessibility in mind.

  • Training our team on basic accessibility practices for web, documents, and media.

Because our services and technology evolve, some content may not yet fully meet our intended accessibility standards, especially older pages or third‑party tools we do not control.

Third‑party tools and content

Our website may include links to or integrations with third‑party websites, platforms, or widgets (for example, maps, chat tools, or scheduling services). While we encourage our partners to provide accessible experiences, we cannot guarantee the accessibility of third‑party content we do not manage.

Feedback and assistance

If you experience any difficulty using our website, notice content you believe is not accessible, or need information in a different format, please contact us. We welcome your feedback and use it to improve accessibility for everyone.

You can reach us at:

When you contact us, please describe:

  • The page, feature, or content where you encountered a problem.

  • The type of assistive technology, browser, or device you were using (if you are comfortable sharing).

  • Any steps you took just before the issue occurred.

We will review your feedback and do our best to respond promptly, provide the information you need in an accessible format, and address any accessibility barriers we can reasonably resolve.

Date of this statement

This accessibility statement was last reviewed and updated on: March 13th, 2026.

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content.

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

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